The Q&A Reel

FAQs

The most-asked questions from the audience.

Do you run a credit check?

We use a soft-search TrustPay decision that won't affect your credit score. Bad credit, CCJs and IVAs are welcome.

How fast is approval?

Most applicants receive an on-screen decision in under 60 seconds.

Is delivery really free?

Yes — free UK delivery on every TV, with a same-day dispatch decision.

Can I pay monthly with 0% APR?

Yes. TrustPay offers 0% APR plans on selected TVs and bundles.

Will I get accepted with a CCJ or on Universal Credit?

We work with customers who have CCJs, IVAs and those on Universal Credit. Approval is subject to affordability.